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Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

Delivery Policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

Privacy Policy

We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us.

Refund Policy (Outside EU – No Refund)

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

Refund Policy (Inside EU for Goods)

If you are not 100% satisfied with your purchase, within 15 days from the purchase date you may either return your purchased product to us for a full refund or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

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CUSTOMER SUPPORT

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Walker English

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support@trainshot.com
+1 865 776 5266
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We ship our products worldwide. We have a warehouse in Bratislava (Slovakia, Europe) and Alcoa (Tennesse, USA). From these warehouses we can ship to anywhere in the world.

WHAT THEY'RE SAYING

Alex Zedra

“One of my favourite pieces of equipment.”

Professional Shooter & Actor

Larry Vickers

“One of the best training aids on the market. I love it.”

US Army Combat Veteran & Instructor

Missy Lynn

“I am honored I got to be a part of it and represent such an amazing product!”

Professional Shooter